ABC – Key to Success (Attitude, Behaviour & Communication )

Course Overview:

This course is designed to help participants understand the importance of communication in order to improve personal and professional effectiveness. It would provide practical insights with examples on making a strong internal and external impact through effective verbal and non-verbal communication – appearance, body language and vocal & verbal communication.

  • How to make an image (Clothing, Grooming & Style) impact (internal and external)
  • Importance of body language like gestures and postures
  • General etiquette and their importance 
  • Importance of listening and power of asking
  • How to say ‘NO’
  • How to be assertive in communication (Assertive communication)
  • Making the presence impactful through clothing and grooming
  • Do’s and Don’ts of body language
  • Understand how assertive communication is important for personal and professional success
  • Understanding simple practical conversational tips which are outcome focussed
  • High impact training through role plays, activities, group introspection
  • Post training follow up and support on the topic